--- title: Holiday Let FAQs, Owners & Guests | Exclusively Cornwall description: Straight answers on holiday let management costs, regulations, insurance and booking a stay with us in Cornwall. If your question is not here, just ask. image: https://www.exclusivelycornwall.co.uk/hubfs/raw_assets/public/exclusively-cornwall-theme/images/og/og-home.jpg --- [Skip to content](https://www.exclusivelycornwall.co.uk/faqs#main-content) [Exclusively Cornwall](https://www.exclusivelycornwall.co.uk/) [Property management](https://www.exclusivelycornwall.co.uk/property-management) [Holiday home management](https://www.exclusivelycornwall.co.uk/property-management) [Second home management](https://www.exclusivelycornwall.co.uk/property-management/second-home-management) [Airbnb co-hosting](https://www.exclusivelycornwall.co.uk/property-management/airbnb-management) Where we work [Charlestown](https://www.exclusivelycornwall.co.uk/property-management/charlestown) [Fowey](https://www.exclusivelycornwall.co.uk/property-management/fowey) [Mevagissey](https://www.exclusivelycornwall.co.uk/property-management/mevagissey) [Newquay](https://www.exclusivelycornwall.co.uk/property-management/newquay) [Truro](https://www.exclusivelycornwall.co.uk/property-management/truro) [North Cornwall](https://www.exclusivelycornwall.co.uk/property-management/north-cornwall) [Places to stay](https://www.exclusivelycornwall.co.uk/stay) [All our places to stay](https://www.exclusivelycornwall.co.uk/stay) [En-suite double room](https://www.exclusivelycornwall.co.uk/stay/en-suite-double-room-st-austell) [One-bedroom apartment](https://www.exclusivelycornwall.co.uk/stay/one-bedroom-apartment-st-austell) [About](https://www.exclusivelycornwall.co.uk/about) [FAQs](https://www.exclusivelycornwall.co.uk/faqs) [Contact](https://www.exclusivelycornwall.co.uk/contact) [Owners](https://www.exclusivelycornwall.co.uk/property-management) [Book a stay](https://www.exclusivelycornwall.co.uk/stay) # Frequently asked questions Straight answers about our management service, staying with us, and the rules around holiday lets. *Please seek professional guidance on the law and finances where needed.* If you are weighing up whether to hand your property over, the detail of [our management service](https://www.exclusivelycornwall.co.uk/property-management) is probably a better place to start, and our guide on [how to rent out a holiday home in Cornwall](https://www.exclusivelycornwall.co.uk/guides/how-to-rent-out-a-holiday-home-in-cornwall) covers the practical side. ## Property Management ### What kind of holiday homes do you manage? We manage a wide variety of holiday homes, from single rooms through to luxury apartments and stunning seaside cottages. ### What parts of Cornwall do you cover? We're based in central Cornwall, so Charlestown, Fowey and Mevagissey are on our doorstep. We offer a Cornwall-wide service too — just ask. ### Do you have insurance? Yes. We carry £2 million public liability insurance, so you and your property are protected while our team is on site. ### Do you provide Airbnb property management? Yes. We help property owners maximise their income and deal with the inevitable hassle — listings, messaging, changeovers and guest support, all handled. ### Can you look after my second home in Cornwall? Yes. We can handle mail, coordinate trusted tradespeople, and take care of cleaning, laundry, flowers and provisions, so your second home is always ready for you or your guests. ### Do you provide a changeover service? Yes — changeovers are one of our core services. We make sure your holiday let is absolutely sparkling for each guest's arrival, with laundry, flowers and welcome hampers included. ### Is a holiday let in Cornwall a good investment? It can be, but it depends on the property, the location and how well it is run. St Austell Bay sees demand well beyond the summer holidays thanks to the Eden Project, the Lost Gardens of Heligan and the coast path, and a well-managed let with strong reviews consistently out-earns a neglected one. We will not promise you a return, but we are happy to talk through realistic occupancy and income for your specific property before you commit to anything. ### Which areas of Cornwall do you cover? We are based in St Austell and manage properties across Cornwall, from Truro and Newquay through to the south coast. Our home patch is St Austell Bay, which is why Charlestown, Fowey and Mevagissey get pages of their own, and being local means fast changeovers and quick call-outs. If you are not sure whether we reach you, just ask. If we cannot look after your property properly, we will tell you. ## Staying With Us ### Where are your properties located? We have an en-suite double room and a self-contained apartment, both in St Austell, Cornwall — two minutes from the station and well placed for the Eden Project and the coast. ### Can I book direct? Yes, and please do — our best rates are always available when you book direct. Use the enquiry form on our website, or find us on Airbnb and Booking.com if you prefer. ### Do you allow pets? At the moment pets are not permitted in any of our properties. ## Laws & Regulations ### Do I need planning permission to run a holiday let? Properties operated as holiday lets typically need planning permission for change of use from residential (C3) to commercial short-term letting, and tourist destinations like Cornwall may impose local restrictions on second home ownership or holiday lets. Designated areas such as National Parks, Areas of Outstanding Natural Beauty and Conservation Areas can face additional planning restrictions. Please seek professional guidance on the law and finances where needed. ### What safety checks does a holiday let need? Holiday lets need annual gas safety inspections by Gas Safe registered engineers, regular electrical safety checks, and working smoke alarms, carbon monoxide detectors, fire risk assessments and clear evacuation routes. Soft furnishings must meet fire-resistant standards. We can arrange all of these checks for you. Please seek professional guidance on the law and finances where needed. ### How is a holiday let treated as a business? Holiday lets meeting specific criteria are classified as businesses rather than investments for tax purposes. Properties available at least 140 days per year face business rates instead of council tax. Operators need public liability insurance and must comply with data protection laws (UK GDPR) when handling guest data. Please seek professional guidance on the law and finances where needed. ### What are the financial considerations for holiday letting? Mortgage requirements for holiday letting properties differ from residential mortgages, and VAT registration is required if turnover exceeds the current threshold. Tax treatment, including Furnished Holiday Letting status and Capital Gains Tax reliefs, has its own rules. Please seek professional guidance on the law and finances where needed. ### Do I need to register or license my holiday let? Some local authorities require registration or licensing of holiday accommodation, and some restrict the number of days a property can be let without planning permission. Requirements vary by area, so check with the local authority for your property. Please seek professional guidance on the law and finances where needed. ## Didn't find your answer? [Ask us directly](https://www.exclusivelycornwall.co.uk/contact) [ExclusivelyCornwall](https://www.exclusivelycornwall.co.uk/) Family-run holiday let management and lovely places to stay, from St Austell, Cornwall. #### Get in touch - [01726 70515](tel:0172670515) - [info@exclusivelycornwall.co.uk](mailto:info@exclusivelycornwall.co.uk) - [Facebook](https://www.facebook.com/ExclusivelyCornwall) - [Need us in a hurry? 24/7 WhatsApp](https://wa.me/44172670515) #### Where we work - [Charlestown](https://www.exclusivelycornwall.co.uk/property-management/charlestown) - [Fowey](https://www.exclusivelycornwall.co.uk/property-management/fowey) - [Mevagissey](https://www.exclusivelycornwall.co.uk/property-management/mevagissey) - [Newquay](https://www.exclusivelycornwall.co.uk/property-management/newquay) - [Truro](https://www.exclusivelycornwall.co.uk/property-management/truro) - [North Cornwall](https://www.exclusivelycornwall.co.uk/property-management/north-cornwall) - [Stay in St Austell](https://www.exclusivelycornwall.co.uk/stay) #### Useful links - [Property management](https://www.exclusivelycornwall.co.uk/property-management) - [Second home management](https://www.exclusivelycornwall.co.uk/property-management/second-home-management) - [Airbnb co-hosting](https://www.exclusivelycornwall.co.uk/property-management/airbnb-management) - [Letting guide](https://www.exclusivelycornwall.co.uk/guides/how-to-rent-out-a-holiday-home-in-cornwall) - [Choosing an agency](https://www.exclusivelycornwall.co.uk/guides/choosing-a-holiday-letting-company-in-cornwall) - [FAQs](https://www.exclusivelycornwall.co.uk/faqs) - [Privacy policy](https://www.exclusivelycornwall.co.uk/privacy-policy) - [Terms & conditions](https://www.exclusivelycornwall.co.uk/terms) © 2026 Exclusively Cornwall. All rights reserved. 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